The Trade eXpansion Service Report App gives your technicians easy access to all relevant customer info prior to service tasks. The interface and functionality of the App are designed with technicians’ and engineers’ workflows in mind, so they’ll arrive prepared to perform their task.
Layout and processes are defined in the CMS and your service technicians are up and running with the app in no time.
The app helps you ensure that no task is forgotten. Samples, reporting, checklists, orders, readings, etc., need to be checked off before the job is complete. In short, where you currently use paper or computer, you can replace them with a mobile device containing the TRX Service Report App.
In the app, you will see the status of open cases immediately upon logging in, giving you a quick overview of whether there are cases that require special attention.
The TRX Service Report App covers a wide range of task management, reporting, offer, and end reporting.
The solution is specifically aimed at companies in Facility Services who want to optimise their processes for mobile employees.
The TRX Service Report App can be used by municipalities, regions, and private service companies within:
- Home help
- Quality and self-control
- Service and maintenance
- Supervision and control
Using the TRX Service Report App, your organisation will save time, increase quality of service, and better document the work done for the customer.
The TX Service Report App is a customisable data capture solution - perfect for all kinds of service and technical reporting. I can warmly recommend this app if you need to generate a service/technical/project report. It is easy to use, but best of all, it save so much time!
Henrik Hansen, Service Manager, Denmark